Returns & Exchanges
Easy returns and hassle-free exchanges
30-Day Return Policy
Not completely satisfied? Return unused items within 30 days for a full refund or exchange.
How to Return an Item
Start Your Return
Visit our returns portal or contact customer service to begin the process. You'll need your order number.
Start ReturnGet Return Label
We'll email you a prepaid return shipping label and return authorization number.
Package & Ship
Pack items securely in original packaging, attach the label, and drop off at any carrier location.
Receive Refund
Once we receive and process your return, your refund will be issued within 3-5 business days.
Return Conditions
✅ What We Accept
- Unused items in original condition
- Items with original tags attached
- Returns within 30 days of delivery
- Items in original packaging
- Gift purchases with gift receipt
❌ What We Don't Accept
- Used, worn, or damaged items
- Items without original tags
- Personalized or custom products
- Items returned after 30 days
- Final sale or clearance items
Exchanges
Want a different size or color? We make exchanges easy!
Note: If there's a price difference, we'll charge or refund the difference accordingly.
Refund Information
💳 Refund Method
Refunds are issued to the original payment method used for purchase.
- Credit/Debit Cards: 3-5 business days
- PayPal: 1-2 business days
- Gift Cards: Immediate store credit
⏰ Processing Time
Refund processing begins once we receive your returned item.
- Inspection: 1-2 business days
- Refund Issue: Same day after approval
- Bank Processing: 3-5 business days
📧 Refund Confirmation
You'll receive email confirmation when your refund is processed.
- Email notification sent immediately
- Refund amount and method specified
- Transaction ID for your records
Special Circumstances
🎁 Gift Returns
Returning a gift? No problem!
- Use the gift receipt if available
- Returns issued as store credit without receipt
- Gift giver will not be notified
- Same 30-day return window applies
🚚 Damaged Items
Received a damaged item?
- Contact us immediately with photos
- We'll expedite a replacement
- Keep the damaged item until instructed
- No return shipping charges for our error
🌍 International Returns
International customers can return items too!
- Return shipping paid by customer
- Customs forms may be required
- Refunds in original currency
- Processing may take additional time
🛍️ Bulk Orders
Wholesale or bulk order returns:
- Contact our wholesale team directly
- Special return policies may apply
- Restocking fees may apply
- Case-by-case evaluation
Start Your Return
Fill out the form below to begin your return process. We'll email you a return label and authorization number.
Need Help?
Our customer service team is here to help with any questions about returns or exchanges.