Shipping & Delivery
Fast, reliable shipping to get your order to you quickly
📦 Order Processing
Processing Time: 1-2 business days
Orders placed before 2PM EST ship the same day (Monday-Friday). Weekend orders are processed on Monday.
🗓️ Business Days
Monday - Friday
We ship Monday through Friday, excluding holidays. Weekend orders begin processing on the next business day.
📍 Shipping Zones
Nationwide Coverage
We ship to all 50 US states, Puerto Rico, and military APO/FPO addresses.
International Shipping
We Ship Worldwide!
Sonavey ships to over 50 countries internationally. International shipping costs and delivery times vary by destination and product.
International Shipping Information:
- Delivery Time: Varies by country and product (typically 7-21 business days)
- Shipping Cost: Calculated at checkout based on destination and product
- Customs & Duties: Customer responsibility
- Tracking: Full tracking provided for all international orders
Popular Destinations:
Your Delivery Journey
Order Placed
You'll receive an order confirmation email with your order details.
Processing
Your order is picked, packed, and prepared for shipment (1-2 business days).
Shipped
You'll receive a shipping confirmation email with tracking information.
Delivered
Your package arrives at your door! Sign for delivery if required.
Shipping Policies
🏠 Delivery Address
Ensure your shipping address is complete and accurate. We cannot be responsible for packages sent to incorrect addresses.
- Include apartment/unit numbers
- Verify spelling of street names
- Provide accurate ZIP codes
📦 Package Security
For your security, we require adult signature for orders over $200. Packages cannot be left unattended.
- Someone 18+ must be available to sign
- Valid ID may be required
- Delivery attempts: up to 3 times
⏰ Delivery Timeframes
Delivery times are estimates and may vary due to weather, holidays, or carrier delays.
- Business days exclude weekends and holidays
- Rural areas may require additional time
- Peak seasons may extend delivery times
📍 Special Addresses
We ship to residential and business addresses, including special locations.
- PO Boxes (Standard shipping only)
- Military APO/FPO addresses
- Hotel/vacation rental addresses
Track Your Order
Stay updated on your package's journey from our warehouse to your door.
📧 Email Updates
Automatic notifications when your order ships and when it's delivered.
📱 Real-Time Tracking
Track your package 24/7 with detailed location updates.
📞 SMS Alerts
Optional text message updates for delivery notifications.